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Do You Want to Keep Your Customers Forever? (Paperback)

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Product Overview

"Originally published in Harvard business review in March 1995"--T.p. verso.

Specifications

Publisher Harvard Business School Pr
Mfg Part# 9781422140277
SKU 211300092
Format Paperback
ISBN10 142214027X
Release Date 3/2/2010
Product Attributes
Book Format Paperback
Number of Pages 0085
Publisher Harvard Business School Press
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