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Office Procedures for the 21st Century (Paperback)

Author: Burton, Sharon

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Product Overview

This market-leading book helps readers acquire the office and interpersonal skills needed to excel in any organization. Its proven approach means students acquire these skills quickly and chapters introduce a range of topics including file management, time management, employment skills, basic financial forms, problem solving, human relations and more! This edition features more on communication, references Microsoft Office 2007, and expands the office simulation to include both functional and cumulative exercises. New chapters address the medical and legal office and new assignments develop employer-ready skills. New! Updated content includes topics such as:
  • Current office trends
  • The green office
  • Office politics
  • e-Portfolios
  • Displaying good manners
  • Ordering supplies online
  • Visitors and language barriers
  • Complaining customers
  • Steps for keying minutes
  • Steps for PowerPoint 2007 and more!

Specifications

Publisher Prentice Hall
Mfg Part# 9780135063897
SKU 212811855
Format Paperback
ISBN10 0135063892
Release Date 2/15/2010
Product Attributes
Book Format Paperback
Edition 0008
Number of Pages 0616
Publisher Prentice Hall
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$163.57 + $3.99 shipping
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