We were using a Black & Decker rice cooker, in which rice always sticks at the bottom. But our new Panasonic cooker is very very less sticky when compared to our previous cooker. Wonderful item! Only drawback is, accessories are very less.
The packing was fine and simple. No traces of damage noticed neither to the packing nor to the product. It is a multipurpose utensil and I really like it. I felt it is worth of the money spent on it and recommend.