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Service Starts with a Smile (Paperback)

Author: Cavitt, Cary

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Product Overview

Customer service expert Cary Cavitt shares 69 ways to bring customers back time and again. Having personally served over 100,000 customers in the last 30 years, Cary is well aware of what it takes to attract and create customer loyalty. It really comes down to treating others the way that we would like to be treated. The tips are simple reminders of the importance of showing each customer kindness and respect. Each thought has stood the test of time and will continue to work for any type of organization that is looking to improve on customer service and gain repeat customers. A few testomonials... Mr. Cavitt has an impeccable sense of customer service. ... Carys customer service skills are outstanding. ... Cary is one of the most gifted people that I have met and known, especially equipped to consult with organizations in the whole area of customer service, customer retention, and customer loyalty. *Author: Cavitt, Cary *Binding Type: Paperback *Number of Pages: 152 *Publication Date: 2007/10/01 *Language: English *Dimensions: 9.00 x 6.00 x 0.35 inches

Specifications

Publisher Cary Cavitt
Mfg Part# 9780615163093
SKU 206601241
Format Paperback
ISBN10 0615163092
Release Date 12/3/2007
Product Attributes
Book Format Paperback
Number of Pages 0152
Publisher Cary Cavitt
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$19.71 + $2.75 shipping
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