Do NOT buy this machine
I have had an absolutely awful experience with this machine--both the machine itself AND Singer customer service. Here are the problems (so far) with the machine: • The automatic threader doesn’t work. It has to be hand-threaded every time and this is their big selling point. • The stitch length control (button on front, second to bottom) does not work. I have had to leave it on 1 for every project or the stitch is too long. • The zig zag stitch doesn’t change width (on a regular zig zag setting it sewed a blind hem stitch) • The Blind Hem Stitch setting does not work. It skips a zag frequently. I bought this machine in April 2015 but did not take it out of the box until August of 2016 because our house was under renovation. I started taking lessons in August so the problems were all immediate. Singer (SVC Corporation) has been absolutely horrible to deal with. Two different customer service agents were rude to me (berating me for leaving it in the box for over a year). The customer service manager would not return my email. So...I sent letters to both the CEO of SVC and the customer service manager for Singer and neither responded to me AT ALL. Do not buy this machine, or any Singer machine for that matter.
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