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Surviving Dreaded Conversations : Talk Through Any Difficult Situation at Work (Paperback)

Author: Flagg, Donna

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Product Overview

The essential guide for managers andprofessionals dealing with difficultworkplace conversations

Surviving Dreaded Conversations gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it?sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy-to-memorize scripts for effective preparation,Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.

Specifications

Publisher McGraw-Hill
Mfg Part# 9780071630252
SKU 211280357
Format Paperback
ISBN10 0071630252
Release Date 11/1/2009
Product Attributes
eBooks Kobo
Book Format Paperback
Number of Pages 0213
Publisher McGraw-Hill
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