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The Cornell School of Hotel Administration on Hospitality : Cutting Edge Thinking and Practice (Hardcover)

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Product Overview

This cutting edge and comprehensive book--with contributions from the star faculty of Cornell University''s School of Hotel Administration--offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to:

Develop and manage a multinational career and become a leader in the hospitality industry

Maximize profits from franchise agreements, management contracts, and leases

Understand and predict customer choices, and motivate your staff to provide outstanding service

Manage hospitality businesses and the real estate underlying the businesses

Control costs, coordinate branding strategy, and manage operations across multiple locations

Specifications

Publisher John Wiley & Sons Inc
Mfg Part# 9780470554999
SKU 212359844
Format Hardcover
ISBN10 0470554991
Release Date 4/26/2011
Product Attributes
eBooks Kobo
Book Format Hardcover
Number of Pages 0500
Publisher John Wiley & Sons
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$39.95 You save $7.42 (18%)
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