Shop Owner Description:
We are 1 Factory Radio based out of Richmond, VA and we specialize in the remanufacture and modification of car and truck radios. How do we mod radios you ask? Well, we are coming up with new innovations all the time but our most popular upgrades are 3.5 mm aux input and Bluetooth music functionality! Check out our store and let us know if you have any questions or don't see your radio as it may be available as a custom order!
Customer Service Information:
We do not currently ship to PO Boxes, APO Boxes, or FPO Boxes. We use a variety of shippers, some of whom do not allow delivery to PO Boxes. To prevent the need to cancel your order after it has been placed, we do not allow orders to ship to any PO Boxes for any orders. Additionally, there are certain restrictions on exporting certain kinds of technology outside of the United States. These restrictions complicate or prevent our suppliers from shipping products to APO or FPO mailboxes. As a result, we do not ship to any APO Boxes or FPO Boxes.
Return and Tax Policies
If we shipped and sold your item, then you can return those items to us within forty five (45) days of the ship date. This policy does not apply if a different return policy is stated on the item's listing information.
You agree that you as buyer and we as shop owner are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as shop owner we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing. Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.