47th Street Photo Information
For over 50 years, 47st Photo has brought you cutting edge electronics at affordable prices. With a special interest in working directly with our customers to provide them with legendary service, our customers shop with the confidence that we've got them covered from browsing to purchasing. With all major top brands at your fingertips, we offer you the convenience of everything you need in one place.
You may contact us at
(800) 998-2066 or (718) 998-6666
Usually delivers in 3 - 10 business days after shipment
Please keep all packaging materials for at least 30 days should you decide to return your order.
Within the first 30 days from the date of the order you may return any unopened or unused products in its original packaging for a refund less the shipping fees incurred during shipment and a 15% Restocking fee. In order to begin the return process, please contact our customer service department to obtain a Return Merchandise Authorization Number (RMA). You can do so by calling 718-998-6666 and selecting the appropriate option for customer service. An RMA number will not be issued to any order older than 30 days. Orders will not be accepted as a return nor will they be refunded without obtaining an RMA number initially. If the order is returned to us without obtaining an RMA number, the item will be shipped back to the customer, at the customers own expense. You must ensure that merchandise is returned to the address provided with your RMA number to receive proper credit. The RMA number is to be marked on the outside of the shipping box, specifically on the shipping label, for product returns. Please do not write the RMA number on the manufacturer's product box. If you do write the RMA number on the manufacturer's box, the item will be shipped back to the customer, at the customers own expense. Return shipping on merchandise being returned is to be prepaid by the customer. 47st Photo does not pay for the return shipping of returned items. Please follow these instructions to return your purchase by mail: 1) Pack your return in the original shipping package, if possible. 2) Be sure to write your RMA number on the outside of the box, specifically on the shipping label. 3) Include a note inside the package with your order number and the reason for return. 4) Include all original packing materials, manuals, and accessories. 5) Follow your RMA email as to where the package will be shipped to. A refund will be issued only to the original credit card which the charge was made.
All returns must include the item's original, unopened, unused and undamaged packaging with all original manufacturer supplied accessories, instructions and the blank warranty card. You must have the original packaging and the item must be in Brand New Condition. We scan our products by their unique serial numbers in order to keep track of our merchandise. All returned products must match the scanned serial number in order for the return to be accepted. Items and packing must not be marred, mishandled, or tampered with by an unauthorized repair person.
Open box and Used products items are not covered under our regular return policy. They must first be inspected by one of return representatives. Open box and heavily Used products, with signs of wear and tear may be subject to a restocking fee up to 50% depending on the condition of the item. If your return is not accepted because of water of physical damage, the product will be shipped back at the customer’s expense.
Camcorders with timers must show less than 30 minutes of use. Items with shutter counters must show less than 30 exposures.
Whenever sending something back, we strongly recommend insurance and signature required.
We are not responsible for personal data or items left in returned merchandise.
Items sold by 47st Photo that are shipped to destinations in the following states may be subject to tax:
The amount of tax charged on your order depends the shipment or delivery address of your order.
The tax rate applied to your order will be the combined state and local rates of the address where your order is delivered to. However, the destination of your order's delivery will often determine if tax is applicable. For example, if you live in a state that does not impose a sales tax, you may still see tax calculated on your order if shipped to another state.
You May contact us at
(800) 998-2066 or (718) 998-6666