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Acer Recertified Information

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Shop Owner Description:

Established in 1976, Acer is an information and communication technology company dedicated to the research, design, marketing, sale and support of innovative products that enhance people's lives. Acer's green supply chain delivers environmentally friendly PCs, displays, projectors, servers, tablets and smartphones. Search our eBay store for a great selection of refurbished Laptops, Desktops, Netbooks, Chromebooks, Monitors, Projectors, Smartphones, Switches, 2 in 1 notebook/tablets, and Gaming products. 

Some of our most popular lines include Iconia Tablets, Jade Smartphones, Ultrabook Notebooks and Laptops, Aspire Laptops, Nitro Laptops, Veriton Desktops, and TravelMate Laptops. Choose from 7", 8", 10.1", and 11.6" tablets. We have monitors ranging from 17", 21.5", 24", 36", and everything in between (19", 22", 23", 26", 27", 29", and multiple 30+ variations). Browser our selection of Laptops, Chromebooks and Netbooks, with sizes like 10.1", 11.6", 15.6", and 17.3".

Customer Service Information:

For all questions and concerns, please contact our support center at:

Phone: 844-433-8476, M-F 8AM-5PM EST 
E-Mail: service@acerrecertified.com 

Shipping Information:

We do our best to get your orders out as soon as possible. Your tracking number will update as soon as the order is shipped. To review the status of your shipment, please view your order and click on the tracking number attached. Please note the following policies:

Title and risk of loss to products pass to the buyer as soon as Acer's™ designated shipper delivers products to the address you specify. Title to software remains with the licensor of the software. All Orders are shipped via Fedex Ground. Costs for shipping and handling vary from product to product, and you can see the specific shipping and handling costs and service levels available on the product listing.  We only ship to within the Continental United States.

Please note that all purchases are restricted for shipping to locations as defined in our shipping policy/listing. Any product exported or shipped via freight forwarder is consider a violation of our terms of sale and may void the return policy. For product shipped outside the US, any returns/exchanges will require the buyer to return the product and incur any additional expense therein. Partial refunds will not be considered as a means to resolve defect claims.  Because of potential damage from non-US shippers, we will require the product to be returned for inspection prior to any refund or exchange.

Shipping Options:

Standard

Usually delivers in 3 - 10 business days after shipment

Expedited

Usually delivers in 2 - 6 business days after shipment

Return and Tax Policies

Return Policy:

To request a return, please contact our customer service. All returns must have an RMA number, as items returned without an RMA number cannot be processed our warehouse. Please review the policies below:

-Items must be returned in the state they were received, with all accessories included.  
-Buyer is responsible for the item during return shipment. 
-Unless the item is defective, the buyer is responsible for return shipping.
-All items are eligible for return for 14 days after receipt. 
-Addresses cannot be changed once the order has been submitted.

This policy does not apply if a different return policy is stated on the item's listing information.

Tax Policy:
You agree that you as buyer and we as shop owner are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase.  You also agree that as shop owner we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law.  You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing.  Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.

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Details

What is a refurbished product?
A refurbished product refers to an item that was returned to the seller or manufacturer. These items are tested for quality and verified to perform like a new product. Refurbished products also contain the original or equivalent accessories of a new product. Other retailers may refer to refurbished products as factory-reconditioned, recertified or repackaged.

Where can I find refurbished products on Rakuten.com?
Refurbished products are marked as Refurbished in the product title and the Condition field. You can also filter your search results to only include refurbished products by selecting Condition: Refurbished on the Search sidebar.
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