Usually delivers in 3 - 10 business days after shipment
How do product returns work?
Return Policy: ADATA will provide refunds for purchases 40 days from invoice date.
We will provide a full refund with the following criteria:
Warranty label must still be intact or show no signs of tampering.
Include Rakuten invoice
Return product in good condition
**ADATA will provide exchanges for defective products within warranty period.
Return labels will be provided by opening a Rakuten Customer Service Ticket. Please use web address below to contact Rakuten.
ATTN: Rakuten Returns
880 Columbia Street
Brea, CA 92821
**Please make sure to include Rakuten invoice so that we can identify your Rakuten order
**Please allow 1-3 business days to examine the contents of the return package and to process refund/replacement
Our regular service time is
9am-6pm Pacific Time Monday-Friday, we are closed on holidays.