Usually delivers in 3 - 10 business days after shipment
How do product returns work?
If we shipped and sold your item, then you can return those items to us within thirty (30) days of the ship date. This policy does not apply if a different return policy is stated on the item's listing information.
Please contact us before return. We would be happy to assist you.
All returns must include the following:
Original packaging (manufacturer's box, Styrofoam, plastic bags, etc.)
Original packing slip. Do not mail or dispose of the packing slip until you have examined and tested the product to your satisfaction.
The return must be complete and include all accessories, Manufacturer documentation (manuals, warranty cards, registration information, etc.)
(If you think you may have received the wrong or a potentially defective product, you can also request an RMA, return and we will refund in full if the item is determined to be incorrect (not matching the order placed online) or defective upon return inspection.
Please note that AIM USA does not cross-ship any items, even if you feel you may have ordered incorrectly or received the wrong product.
Products returned New, Unopened in perfect condition with all packaging and item materials and manuals that can be resold as new are subject to a 15% restock fee + Shipping cost.
Products returned Used, Opened in close to perfect condition or with all packaging and item materials and manuals that can be resold as open box are subject to a 30% restock fee + shipping costs. Products returned Used, Opened in user damaged condition or without all packaging and item materials and manuals that cannot be resold as new or open box are refused and returned to customer. If a customer refuses delivery of returned item, the item is disposed of by the shipping carrier, but the customer is still charged for that item and will not be entitled to a refund.
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