Shop Owner Description:
Beach Audio was founded in August, 2002 to provide the best experience on the Internet for buying Consumer Electronics. We believe buying on the internet should be a pleasant experience. Our non-commissioned customer service representatives are here to help you with any questions you might have. Most of the time, we pick up the phone within 1-2 rings and you will not need to navigate any touch tone menus to reach a cheerful sales representative!
Our sales office is located in beautiful Redondo Beach, California. We do not stock any inventory at our sales office. Instead, we ship from several warehouses located throughout the country. Because we are streamlined to do internet fulfillment, we can not offer any in store pickup with the exception of certain larger TV's that are available out of our Canoga Park, Ca warehouse. Please call for details.
All items we sell are BRAND NEW, FACTORY SEALED unless clearly labled otherwise on the Amazon Refurbished or Used listings pages. Why are our prices so low? Simple. We have modeled our business much like a wholesaler. We sell in huge volume and have streamlined our operations to provide you with the best combination of price/service available anywhere.
Customer Service Information:
|Continental US Street||ETA||1-7 Days||1-2 Days|
|per Weight (lbs)||$0.32||$1.75|
- Standard — Usually delivers in 3 - 10 business days after shipment
- Expedited — Usually delivers in 2 - 6 business days after shipment
New 45 Day Return Policy!
If you need to return an item, please email email@example.com to get a Return Authorization Number (RA#). Please include your order number, serial number on the product (if applicable), the reason for return, and whether the product has been opened or is still factory sealed. We will then email you the RA# and Returns Address. You will be responsible for all shipping charges for returns. Please note that orders returned without an RA# will not be accepted and will be returned to you.
Excluded Items - Due to their fragility, the following items may not be returned once received for any reason: Televisions 42" and larger, furniture (including massage chairs), and large appliances such as refrigerators. In addition, due to manufacturer restrictions, the following items can not be returned to us once they have been removed from their original product packaging: computers and notebooks, video projectors, video games, DVD´s, computer games, computer software, CD duplicators, air conditioners, ventilation systems, ceiling fans and activated satellite receiver units (DirecTV, Sirius, XM, etc).
Defective Items - Defective items other than those mentioned in "Excluded Items" above may be returned within 45 days of delivery. Due to the complexity of internet transactions, we do not offer exchanges. However, we will gladly credit the outgoing ground shipping costs of a replacement order. Please send an email to firstname.lastname@example.org with the order number if a replacement order is made for a freight credit. Note: if the replacement is purchased using express shipping, only the Ground freight delivery cost will be refunded.
Non-Defective Items - All non defective items other than those mentioned in "Excluded Items" above may be returned for 45 days after delivery date. These returns will be charged a 15% restocking fee. Opened items must be in re-sellable condition and have ALL original packaging, accessories, manuals and warranty cards included. Returned items that are not in condition to be re-sold may be refused or subject to a higher restock.
Damaged Items - In the rare event that an item arrives damaged, please refuse the shipment with the carrier at the time of delivery. All damage needs to be reported to Beach Audio within 24 hours of the delivery date. Please email email@example.com.
California residents are subject to sales tax.