Buy Lancome eyeshadows - Lancome Color Design Sensational Effects Eye Shadow 802 Girly Rose. How-to-Use: Apply evenly to eyelids with provided brush or your own eye shadow brush. Accent with complementing colors and eyeliner.
Return and Tax Policies
Returns and Refunds
Your complete satisfaction is very important to us. We strive to earn a 5-star rating with every purchase. Please allow 7-10 business days for your refund to post to your account. Some refunds may take up to one full billing cycle to appear on your statement. You can contact our customer care department anytime to follow-up on the status of your return or refund.
For fragrance purchases:
We stand behind all of the products that we sell. If for any reason you are not satisfied with the quality of your fragrance purchase, we offer a full refund within 30 days of delivery. If you received a damaged or defective item, we will ship you a replacement of the same item at no cost to you. We do not charge a restocking fee for these two circumstances.
For all other products:– These products may not be returned.
Electric Hair Tools & Appliances – Most tools/appliances have product warranty available through the manufacturer. Product(s) must be registered directly through the manufacturer within the specified time frame, which is provided on our product details page of the item. Please note that certain product(s) may not have a product warranty available due to the manufacturer relationship status.
How do I return a product to Beauty Encounter?
Please contact us via email at firstname.lastname@example.org or by phone at 1-888-844-7730 to request a Return Merchandise Authorization (RMA).
A 15% restocking fee and S&H will be assessed to orders returned for unclaimed shipments, refused, mis-orders, or not due to company error.
Product Defect, Damaged or Wrong Shipment: Please contact us within 48 hours of delivery for an immediate resolution.
No Exchanges: We do not allow merchandise exchanges at this time. Please contact our Customer Care department should you require assistance with processing a return
Canceled Orders are eligible for a full refund, including S&H, if canceled prior to order fulfillment.
Refused or Unclaimed Items: A 15% restocking fee and a Return to Sender fee of $5.95 will be assessed accordingly. Original shipping cost is non-refundable.
Returned to Sender Fee: A $5.95 S&H fee will be assessed unless it was the result of our carrier's error.
Missed Scheduled Delivery: A redelivery fee may apply if reshipping is requested.
International Return to Sender: A 15% restocking fee and any additional S&H will be assessed accordingly.
Shipping costs are non-refundable for unclaimed, undeliverable or returned packages, unless the mistake was the result of our error.
Dangerous Goods: Certain items including fragrances, aerosols, and nail polish are considered as dangerous goods by the US Department of Transportation (DOT). We use Standard Ground (surface) delivery method for these products. You are advised not to re-mail the contents of the parcel via the Postal Service under US DOT-SP 9275 regulations. Flammable substances contained in these packages may be mailed only by consumers (the addressee) via surface transportation in accordance
Return Merchandise Authorization (RMA)
Follow the instructions below:
Email or call us to obtain a Return Merchandise Number (RMA). We will email you an RMA number and instructions for the return within 24-48 hours.
Securely package up the unused item(s) you wish to return or exchange in the original packaging to ship your product. Fill out the approved RMA form that has been emailed or provided to you and include it with your return.
We recommend that you obtain a delivery confirmation number and insure your returned package. We are not responsible for packages that are lost or damaged in transit to our warehouse.
You need to send the item back prepaid by you within 14 days of receiving it.
Write your RMA number on the outside of the shipping box.
Mail your return to:
c/o Returns Department
18480 Pacific Street
Fountain Valley, CA 92708
California state residents are subject to sales tax.