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BookCloseouts Information

Shop Owner Description:
BookOutlet has been in business over 25 years supplying retail customers with quality bargain books. BookOutlet offers quality books at bargain prices backed by our 110% Customer Satisfaction Guarantee. The books we sell are publisher overstocks, returns & reprints and some may have a small mark on the bottom edge identifying them as publisher return.

Customer Service Information:
Tel: 1-888-402-7323
Hours: 9:00am-5:00pm EST
Email: help@bookoutlet.com 

Mailing Address:
BookOutlet
2321 Kenmore Avenue

Buffalo, NY 14207

Shipping Information:
Please allow for 1-2 business days for processing your orders.

Shipping Options:

Standard

Usually delivers in 3 - 10 business days after shipment

Return and Tax Policies

Return Policy:
All of our books have a 110% Customer Satisfaction Guarantee. If you're not happy with your purchase, please contact our Customer Service department within 5 days of receipt of your order.

Create an email ticket with our customer service team. Be sure to include "Buy.com - Returns, refunds, or replacements" in the subject line. Include your order information with the email. Please send all emails to service@bookoutlet.com.

Our Customer Service department will determine if a price adjustment or refund is warranted and respond back with your Return Authorization Number. We do not accept returns without a customer service Return Authorization Number (RAN). 

Please note, music CDs, audio books, videos and software cannot be returned once opened.

Tax Policy:

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Details

What is a refurbished product?
A refurbished product refers to an item that was returned to the seller or manufacturer. These items are tested for quality and verified to perform like a new product. Refurbished products also contain the original or equivalent accessories of a new product. Other retailers may refer to refurbished products as factory-reconditioned, recertified or repackaged.

Where can I find refurbished products on Rakuten.com?
Refurbished products are marked as Refurbished in the product title and the Condition field. You can also filter your search results to only include refurbished products by selecting Condition: Refurbished on the Search sidebar.
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