Please Note - If purchasing from Marketplace Seller Dell the Terms of Sale at the following URL apply: http://images.rakuten.com/buy_assets/Marketplace/DellConsumerTermsofSale.pdf
Frequently Asked Questions
What are my shipping options for this product?
Usually delivers in 3 - 10 business days after shipment
How do product returns work?
All TV and projector replacement lamps come with 90 days warranty. If you have an item you wish to return for credit or exchange, please contact us within 14 days from the date of purchase for a Return Material Authorization (RMA) number. Any return request beyond 15 days from the date of purchase will be processed as an exchange of product. Except for defective products, all returns are subject to 15% restocking fee.
RMA numbers are valid for 14 days from date of issuance. Please ensure that the RMA number is visible on your return packing label. Any return or exchange without the RMA number will NOT be accepted. For faster service, please have the following information on hand when calling for an RMA number: customer name, order number, reason for the return, email address and phone number. Buslink reserves the right to refuse any return due to expired RMA number, no RMA number on shipping label or incomplete items including original packaging.
Customer is responsible for shipping charges on returned items. For your protection, we recommend you to fully insure your return shipment in case it is lost or damaged. Recommended carriers include UPS and FedEx. All items must be 100% complete and in "good as new" conditions. Returned items must contain all warranty cards, manuals, accessories and documentation provided by the manufacturer.
California state residents are subject to sales tax.