These are the components in the Nest x Yale Lock with Nest Connect Oil Rubbed Bronze with Deluxe Security Bundle; Includes: [Nest x Yale Lock with Nest Connect - (Oil Rubbed Bronze); Nest x Yale Lock with Nest ConnectConnectStrike PlateMounting Screws4 x AA Alkaline BatteriesLimited Lifetime Warranty for FinishLimited 2-Year Warranty for ElectronicsLimited 1-Year Warranty for Included Batteries; Nest Hello Smart Wi-Fi Video Doorbell (NC5100US); Nest Hello Video DoorbellChime Connector15� WedgeRelease ToolMasonry Drill BitWindow DecalWall PlateExtension WiresWall AnchorsScrewsLimited 2-Year Warranty; Nest Cam Indoor Security Camera; Nest Cam Indoor security camera -- Stand -- USB cable -- Power adapter -- Wall-mounting plate -- Nest screws -- Quick Start Guide -- Welcome Guide; Nest Outdoor Security Camera - White - (NC2100ES); Nest Cam Outdoor Security CameraPower AdapterCamera Wall PlateAdapter Wall PlateMagnetic MountNest ScrewsWall AnchorsCable ClipsWindow DecalLimited 2-Year Warranty; ]: Security from front to back. And everywhere in between.The Nest x Yale Lock is secure and tamper-proof. But when you add the Nest Secure alarm system, Nest Cam IQ indoor cameras, the Nest Hello video doorbell and Works with Nest products, your home can be covered from the outside in.Yale knows secure locks. Nest knows the connected home. Together, we've made a tamper-proof, key-free deadbolt that connects to the Nest app.1 Now you can lock and unlock your door from anywhere. Give people you trust a passcode, instead of a key. And always know who comes and goes.Let someone in from anywhere.When the Nest × Yale Lock is connected to the Nest app, you can unlock your door from your phone. Create passcodes for family, guests and people you trust. Even set times when passcodes expire. You can get alerts whenever someone unlocks and locks the door. And when Nest knows you’re away, your door can lock automatically.It's secure and tamper-proof.The Nest × Yale Lock replaces the deadbolt you already have. If someone tries to tamper with it, you'll get an alert. If the batteries start running low, you’ll know right away. And if your lock loses power, you can quickly charge it with a 9V battery to unlock the door.How it works.The Nest × Yale Lock connects to your Wi-Fi and the Nest app through Nest Connect or Nest Guard. You’ll need either one to lock and unlock your door remotely.x Yale Lock Specifications:Weight 2 lb 4.2 oz (1.03 kg)Power requirements 4 AA batteries (included)Rechargeable batteries not recommended.Battery life 1 yearAudio Talking lock with input chimeLights LED keypadPrivacy Mode indicatorColors Satin Nickel Oil Rubbed Bronze Polished BrassOperating temperature Outside temperature range: –22° to 140°F (–30° to 60°C)Battery temperature range: 14° to 131°F (–10° to 55°C)Certification Certified ANSI/BHMA A156.36, Grade 2Product requirements To control the Nest × Yale Lock from your phone, you need a Nest Guard or Nest Connect. Learn more at nest.com/connect-yaleRequires a compatible phone or tablet with the free Nest app and Bluetooth 4.0. Nest Connect requires an indoor outlet. For more info, visit nest.com/requirementsRemote access using the Nest app requires creation of a Nest Account and acceptance of Terms of Service, which can be found at nest.com/termsSome features, including mobile alerts, remote control and custom schedules, require the Nest app, working internet and Wi-Fi, and a Nest Connect or Nest Guard.Requires 4 AA non-rechargeable batteries (included). If batteries become depleted, you can unlock the door using a 9V battery for power.Connectivity requirements The Nest × Yale Lock requires a Nest Guard or Nest Connect (not included with the standalone lock) to connect to the internet over Wi-Fi, enabling remote access with the Nest app.Requires Wi-Fi 802.11b/g/n (WEP, WPA, WPA2 encryption supported).Languages EnglishSpanishFrenchGreen RoHS compliantConnect Specifications:Weight 0.98 oz (27.78 g)Power requirements Built-in rechargeable lithium-ion batteryPower input 100-240 V∼50-60Hz 0.12ALights LED lightColors WhiteOperating temperature 32° to 104°F (0° to 40°C)Indoor use onlyCertification UL 60950-1, Information Technology EquipmentCAN/CSA-C22.2 NO. 60950-1, Information Technology EquipmentIn the box Nest ConnectQuick Start CardWireless Wi-Fi 802.11 b/g/n, 2.4GHz (WPA-PSK, WPA2-PSK, WEP encryption supported)802.15.4 @ 2.4GHzBluetooth Low Energy (BLE)Product requirements Wi-Fi connection with internet accessRequires an indoor outlet and a compatible phone or tablet with the free Nest app and Bluetooth 4.0. For more info, visit nest.com/requirements.Green Contains no hazardous substancesRoHS compliantREACH compliantRecyclable packagingTitle 20 battery charger compliant
Frequently Asked Questions
What are my shipping options for this product?
Usually delivers in 3 - 10 business days after shipment
How do product returns work?
To help maintain our customer 100% satisfaction guarantee, most merchandise purchased from Buydig.com may be returned for 45 days for a full refund or a replacement (no restocking fee). All product returns require a RA#, (return authorization). A RA number must be issued within 45 calendar days after the date of purchase; it will be valid for 14 calendar days after it’s issued.
*Exceptions apply. See below
Refunds are applied to the payment method used at the time of purchase 5-10 days after receipt of the returned merchandise. We will only refund the value of the merchandise returned, not the shipping charge.
If you purchased a product from Buydig.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase.
An item that was discovered to be defective upon receipt can be replaced, or returned for a full refund.
All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only.
Return shipping cost (the cost to send an item back to our store) is like or comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.
If an item you received is defective, we will certainly replace the item with a new one, however we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. To receive a replacement more quickly, you may place a new order for the same item (shipping not included), and we will issue a refund for the full value of the returned product (including shipping), upon completion of our return process.
How to Return Merchandise:
Please contact us at 1-800-617-4686 for a return authorization number (RA #). If you do not have the return form, we will provide it to you together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return.
Returned merchandise must be in original condition, and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact,
Incomplete returns will receive a reduced credit reflecting any missing peripherals.
Removal or alteration of a product's UPC number or serial number label will automatically void any possibility of return for credit or replacement. Products that are returned to Buydig.com with a missing or altered UPC or serial number will be returned to the sender.
The product serial number must match the serial number in our database (Buydig.com maintains serial number tracking).
Return merchandise must be double boxed with no writing on the manufacturer's box. Your Return Authorization Number must be displayed prominently on the outside of the shipping box.
Buydig – Returns
80 Carter Drive
Edison, NJ 08817
You may contact the following carriers to determine a Customer Counter or Authorized Shipping Outlet nearest your location.
Retuned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig.com.
Although we have a very flexible return policy on most of the items we sell, there are some exceptions. The following items may not be returned.
• A/V Furniture
• A/V Receivers
• Apple ipods
• Consumables, including but not limited to recordable media, film, tapes, batteries, paper, and ink.
• Mobile phones
• Panasonic DVD recorders
• Software (after opened)
• Televisions* over 42"
• BBQ Grills
• Wall mounting brackets (after the manufacturer's box has been opened)
• Special order items
* All televisions are covered by the Manufacturer Warranty. In home service is available on most TVs depending on the manufacturer and the size of the television. If defective, they will be serviced (repaired or replaced) by a manufacturer authorized service technician. Buydig.com can help you locate your nearest Authorized Service Center.
All TVs 40” and smaller are shipped via Fedex and are subject to our standard return policy. TVs 30” and smaller – if found to be defective, need to be returned to us for replacement.
Tax Policy: Buydig is required to charge sales tax in various states after a recent Supreme Court ruling which triggered new legislation. For states that sales tax is not being collected, a Use Tax may still be applicable to a resident of such state that purchased merchandise from outside the state.
*Use Tax is sales tax on purchases made outside one's state of residence on taxable items that will be used in one's state and on which no tax was collected in the state of purchase. Please consult with your tax advisor if this is applicable to your purchase.