Shop Owner Description:
Costume SuperCenter is the world's newest, and most exciting, costume and accessory etailer. Costume SuperCenter is your year-round source for infant, children and adult costumes, teen, sexy and couples costumes; even pet and mascot costumes. Costume SuperCenter also has the largest selection of hats, wigs, masks, accessories and make-up, as well as seasonal holiday decorations and props.
Costume SuperCenter offers over 4,000 different costumes and accessories in the latest styles and from the hottest licenses including Disney, Marvel, Nickelodeon, Barbie, Star Wars, Superman, Universal, Playboy, and so many others. There is no place better to shop than Costume SuperCenter for Halloween. Our merchandising group has more experience than any other costume retailer or etailer in the country. At Costume SuperCenter, costumes are not just about Halloween.
We offer fabulous high quality adult costumes, theatrical costumes, costumes for school performances, and mascots for schools and businesses. We also carry a huge selection of costumes for all holidays including Christmas, Valentine's Day, Mardi Gras, Easter, St. Patrick's Day, Purim, President's Day, Luau, 4th of July and Thanksgiving.
Costume SuperCenter is dedicated to making your costume shopping experience an easy, fun, safe and satisfying experience. We hope you enjoy shopping with us. Please contact us with any question or comments. We would love to hear from you.
How We Started
In 2005, Steven Mandell, founder of Party City, decided to lend his vast knowledge and background of the Halloween and costume business to creating a costume website that everyone could visit from the comfort of their home or office. Mandell recognized the need for increased selection, high quality and more fashion savvy designs in the marketplace.
Customer Service Information:
Tel:732-486-1000 Ext 183
Mon-Thurs 9am-9pm ET
Fri 9am-6pm ET
Sat 10am-5pm ET
Sun 12-5pm ET
Costume SuperCenter LLC
45 Fernwood Ave
Edison, NJ 08837
Most orders (with the exception of special orders) received before 3:00 pm EST will be shipped the same day.
STANDARD Ground: 3-7 Business Days
Base Charge $7.99 ($7.49 base charge per order + $0.50 per lb.)
EXPEDITED Guaranteed: 1-3 Business Days
Base Charge $15.49 ($12.99 base charge per order + $2.50 per lb.)
Some items require 1 extra business day to process and ship your order.
Please note that some orders placed on Amazon prior to 1pm EST do not clear the Amazon order process immediately. As a result of the payment processing, the order does not reach our system before our daily shipping deadline.
Please note all item weights are rounded to the next highest lb to calculate shipping charges
SHIPMENTS ARE RELEASED MONDAY THROUGH FRIDAY ONLY.
- Standard — Usually delivers in 3 - 10 business days after shipment
Costumes, Lingerie and Costume Accessories may only be returned if they are unworn and in new condition, with original packaging within ten (10) days of receipt.
The following costume accessories may only be returned if in unopened and factory sealed packages: (including, but not limited to) make-up, hats, wigs, beards, moustaches, eyebrows, eyelashes or any other artificial hair items, teeth, undergarments including stockings, noses, CDs and video tapes. These products are NOT returnable, if they are in a snap closure package or any box/bag that is not factory sealed.
Returning Shoes: All shoes that are returned must be unmarked (without scuffs), unused and in new condition.
Special Order Items are not returnable.
Please Note: If four or more pieces of one item are ordered and returned, a 15% restocking fee will apply.
We strongly recommend that you use our online returns website at http://costumes.upsrow.com to print a prepaid label for your return shipment. Using this fast and easy tool ensures that your return package is properly tracked and delivery receipt is confirmed. When you use our pre-paid UPS shipping label, the return shipping fee of $5.99 will be deducted from the value of your returned item(s) when we process your credit.
You may also choose your own shipping method to send us your Product Returns. However, we strongly suggest that you choose a shipping method that includes delivery tracking. We will not be held responsible for crediting your account if you cannot verify receipt of the Product Return. All costs associated with shipping Product Returns are at the expense of the customer and are non-refundable. Once your package has been received and inspected, a credit will be issued to you for the price of the item(s) being returned in 10 business days from receipt of your return. (May be longer during Halloween season.)
If you need a different size or a different item, you must place a new order for the needed replacement item(s) and return the item(s) you have already received. This process is required because the desired item(s) may be out of stock by the time we receive your return. This also ensures that you receive your replacement item(s) quickly. A refund for the original item(s) will be given as long as our return policy guidelines are fully met. Refunds are for the cost of the merchandise only, and does not including shipping and handling on Exchanges. Follow the directions in the Return Instructions Paperwork included with your order to return your original item(s). SHIPPING ERRORS & DAMAGES
If we shipped the wrong item or size, or you received damaged merchandise, you must place a new order for the replacement item on our website and ship the original merchandise back to us using our online returns website at http://costumes.upsrow.com. There is no cost to you when using the prepaid shipping label downloaded from this site for these types of returns. When completing the online form, you must be certain to reference your new order # so that we can credit your account for the shipping charges on your replacement order. A refund for the original item and its replacement order ground shipping costs will be given as long as our guidelines are fully met.
New Jersey state residents are subject to sales tax.