Products sold and shipped from Digital Etc, can be returned within 32 days of the ship date – No Restocking fee will Apply.
Returns are accepted with following conditions only:
- Please call or email us to obtain a return authorization number (we will not accept returns without an RMA number,)
- Items must be returned in brand new condition and sealed packaging, including all accessories as supplied by manufacturer with a blank warranty card. UPC codes must not be cut from the package.
- Unit must be packed in outer box. Do not put shipping labels on original manufacturer box.
- We do not accept returns on batteries, film, disposable cameras, paper, toners, bulbs, laptops, notebooks, tablets, iPads, cell phones, Personal care products and any item that has been removed from its blister packaging.
- Return Shipping fees are the responsibility of the customer.
- We recommend you ship via insured ground service with a tracking number. We cannot be responsible for lost packages.
- We refund the original purchase price. Shipping and handling fees are nonrefundable.
- Item should be returned to same warehouse item shipped from.
This policy does not apply if a different return policy is stated on the item's listing information.
Items ordered from Digitaletc, to be shipped to addresses within NY, will be assessed all relevant State and Local Taxes.
If an item is subject to Sales Tax in accordance with applicable State Tax Laws, those Taxes will be added to your bill by Rakuten.com.