Usually delivers in 3 - 10 business days after shipment
How do product returns work?
All sales are final. No refunds available on any products, except in the case of defective or damaged products. Please make sure when you return us a defective/damaged product that it has been returned with the following conditions and within 5 days of purchase. The day of contact is the day we count for the 5 day process. -Original Box -No missing items including the instructions. -No damaged parts of the items. If you received a defective or damaged product, please contact us and we will assist you. Service@etcbuys.com Please allow 48-72 hours to reply to your email. If you think that there is a high possibility that you will be returning the product you are thinking of purchasing, please contact our Support Team to clarify that the standard Return Policy applies and the questions you may have on the item.
You agree that you as buyer and we as shop owner are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as shop owner we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing. Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.