Enhance your massage sessions with this professional hot stone heater. Unlike a regular pot, this 18-quart heater can hold 100 stones and will not crack down the middle if you accidentally drop a stone. The Teflon-coated water reservoir features an easy-to-clean finish. Suitable for manicures, pedicures, and facials. This heater is designed for the best hot stone massages. It is quick to heat up and maintains heat for a long time. Equipped with pre-set temperature settings, this unit is very user friendly. The silver and black exterior makes it able to go with any salon decor. The heater is also very safe. The unit as well as the lid has stay-cool handles that will ensure no burns will be incurred. This unit is also meant to last as it was designed to be top quality. Features: Pre-set temperature settings. Quick heat up time. User friendly. Looks great in any spa. Stay-cool handles easy to touch. Top quality. Includes thermometer and wooden stone scoop. Dimensions: Outter - Length: 24" Width: 15.25" Depth: 7.5" Inner - Length: 17.5" Width: 11.5" Depth: 5.5" - All dimensions listed are approximations.
- Indicator Light
- Maintains constant, even temperature
- 18 quart capacity holds approximately 100 stones
- Slotted wooden handle and pen thermometer included
- Temperature control features a "pre-set" setting of 375 degrees
Return and Tax Policies
If we shipped and sold your item, then you can return those items to us within thirty (30) days of the ship date. This policy does not apply if a different return policy is stated on the item's listing information.
To return an item to us, you will only need the following:
•A valid issued return merchandise authorization (RMA) from us;
•The original manufacturer’s box with the UPC still intact; and
•All accessories, manuals, and materials provided with the original item
Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can find out how to access your Order History at https://secure.rakuten.com/AC/MyAccount.aspx. Once you have accessed your Order History, then please:
1.Locate the order or item you wish to return and select “Item Returns” link on the right. 2. Select the quantity you wish to return from the dropdown menu provided.
3. Select the reason for your return from the dropdown menu provided.
4. Provide an explanation for the reason for your return in the text box below. 5. Select if the manufacturer’s packaging is opened or closed in the dropdown menu provided.
6. Select which resolution you would prefer from the dropdown menu provided (either refund or replacement).
7. Once you are satisfied with your selections, then please click on the “Request a RMA#” button on the bottom right.
8. After you have requested your RMA, you will see a confirmation screen with your RMA number and our returns center address.
If your item qualifies for a free, pre-paid shipping label, then the label and return instructions will be sent to you within an hour via email. Please print your free pre-paid shipping label as soon as possible, as this link will only be active for 10 days. Once you print it out, then please tape it to the box and bring it to the carrier listed on your label. The typical carriers we use for returns are UPS, FedEx, and USPS. As long as you give it to the carrier assigned to that RMA your item will be returned to us with no questions asked.
If you did not qualify for a prepaid shipping label, then you may use any carrier you like to return the item to us. Please write the returns center address on the outside of the shipping box, along with the RMA number. Please do not write the RMA number on the manufacturer’s box as this may affect your return. Additionally, please send us the appropriate tracking information so we are able to verify that the item has been delivered to our returns center.
In either case, your return does not have to be back in our warehouse within 30 days, but it does have to be in the possession of the shipper within 30 days. Once given to the carrier, the carrier has up to 14 days to return the item to us. We encourage you to get tracking and insurance so you can assure your return is received and processed without issue.
If we determine that you are ineligible for an RMA, then please contact the manufacturer to see if they may assist you under the terms of their warranty.
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If we can’t resolve a dispute with your order, or if we don’t respond, or if the issue is not addressed to your satisfaction, then you can rely on the Rakuten.com Shopping Marketplace Guarantee that covers the first $750 of every purchase. To find out how to file a Rakuten Marketplace Guarantee claim, please go to http://rakuten.com.
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