Returns & Replacements
We are happy to receive returns for refunds or exchanges within 30 days after shipping, in accordance with the terms described below. Merchandise that is returned for refund or exchange must be in new and in unused condition. The original receipt and all packaging must be returned with the merchandise for a full refund of purchase price or exchange.
Returns and Exchanges
- Items must be returned for exchange or refund within 30 days after shipping.
- Items must be new, unused, and in original package.
- Defective items are subject to our inspection before a refund or exchange is approved. Defective firearms and electronics must be sent directly to the manufacturer for repair or replacement.
- Please contact us at (804) 550-2188 if you have any questions about our return policies or if you are unsure whether your item is returnable or if a restocking fee will apply.
All returns require a return authorization from Green Top Sporting Goods or Rakuten. Before you return an item please begin the return process through Rakuten.
Rakuten will refund you directly and via the same manner in which you made the intial purchase.
All Virginia residents will be charged applicable sales tax at 5.3%. Residents of other jurisdictions may be charged sales tax as required by applicable law.