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Shop Owner Description:
Established in 2003, Mambate is a trusted online electronic distribution business superstore. We specialize in Laptop Battery(AGPtek is our trademark), Laptop AC Adapter, DVD burners, Wireless Security Camera, Wireless Headphone, Mini Speaker, Networking Accessories, Mobile Phone chargers, Game Accessories, Remote Helicopter and Computer Accessories with competitive price and reliable quality. Since 2003, we have been affiliated with leading laptop battery manufacturers around the world to design, specify, and build high quality batteries and adapters and we have been one of the distributors for the brand - Agptek in USA. All of our laptop batteries must pass stringent quality control tests to ensure optimal performance with your laptop computer. That's why we are confident in guaranteeing all of our laptop batteries with 180 Days warranty and 45-day money back refund on every laptop battery we sell.

Why Choose Mambate?
1) Fast Shipping - Delivery lead time is significantly shorter as our headquarters and shipping department was seated in New York. 
2) Quick Response- If you have any problem with our product or service, Call us, or email us and we will reply within 48 business hours.
3) Mambate is the featured seller on Rakuten.com Shopping with more than 8000 ratings.

Customer Service Information:
Tel:718-513-1616
Hours: 9:00AM--5:00PM EST Monday - Friday
Email: MamBate9@gmail.com and imagestoressales@gmail.com

Mailing Address:
7708 18th Ave
Brooklyn, NY 11214 USA

Shipping Information:
"Ship Time" means the time the carrier takes to delivery your order. It does not include the time we take to process your order. We usually take 0 to 2 business days to process your order.

Please note that Expedite or Second day orders after 10:00 AM EST will be shipped on the next business day.  Any order can't be shipped on weekend or holidays.

Shipping Options:

Standard

Usually delivers in 3 - 10 business days after shipment

Expedited

Usually delivers in 2 - 6 business days after shipment

Return and Tax Policies

Return Policy:
Your satisfaction is 100% guaranteed:

Mambate offers a generous (45) day return policy to insure that you are satisfied with your purchase.

All products carry a 6 months warranty unless specifically noted otherwise. In such a case, Mambate will warrant the item for the same period as the manufacturer to ensure your satisfaction.

Highlights:
* Generous (45) day return policy
* All credits are processed within three 3 business days of product receipt

Details:
* Mambate offers a generous (45) day return policy to insure that you are satisfied with your purchase.
* After 45 days from the date of purchase, all return can only be replaced by same item, unless this item is out of stock at that moment.
* To return a product to Mambate, please contact our Customer Service Department via email at Mambate9@gmail.com

For faster service, please have the following information on hand when contacting:

* Customer name
* Invoice number/Buy.com order number
* The nature of the problem.

Prior to the return of any product to Mambate , you must obtain an RMA number. Product returned without an RMA number will be refused and returned to the shipper at the shipper's expense.

All returns subject to the following restrictions:

1. All products must be returned in original condition, including documentation, manuals, and accessories, and free from any physical damage.

2. An RMA number must be requested within (45) days of the delivery date. After (45) days have elapsed, the customer should contact the applicable warranty provider.

3. All returned products which are out of warranty, including wrong item, over warranty period, physical damage, will be refused back to sender.

4. Non-defective returns will be charged a 15% re-stocking fee and shipping fee is non-refundable. For non-defective returns, the customer is responsible for shipping costs and must ship the product to Mambate within (7) business days of the date the RMA is issued.

5. An RMA# (Returned Merchandise Authorization number) must be obtained before the product is returned. Please email us at MamBate9@gmail.com

Still Have Questions?For questions regarding products, order delivery, or returns, please contact Mambate Customer Service at 718-513-1616.

Tax Policy:
New York state residents are subject to sales tax.

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If you have any questions, Please click here to access Contact Seller page.
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What is a refurbished product?
A refurbished product refers to an item that was returned to the seller or manufacturer. These items are tested for quality and verified to perform like a new product. Refurbished products also contain the original or equivalent accessories of a new product. Other retailers may refer to refurbished products as factory-reconditioned, recertified or repackaged.

Where can I find refurbished products on Rakuten.com?
Refurbished products are marked as Refurbished in the product title and the Condition field. You can also filter your search results to only include refurbished products by selecting Condition: Refurbished on the Search sidebar.
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