Usually delivers in 3 - 10 business days after shipment
How do product returns work?
Shipping charges are not refundable unless defective or missing parts.
We are not responsible for returning shipping cost.
Due to seasonality of our products, all costumes and accessories are subject to 15% restocking fee with $5 minimum and must be postmarked back to us within 30 days of purchase date.
Items that are not returned within 30 days, or that are not in their original condition will be subject to a 50% restocking fee.
Condition : Items must be unworn and unwashed with their original tags to be considered for a refund. Also, any items that are soiled or exposed to pet hair or the smell of perfume or smoke will not be accepted for return.
Please return your item(s) within 30 days and include your order no and the reason for a return.
Send returned items to:
2500 Pegasus Drive
Bakersfield, CA 93308
If you have any further questions, please feel free to contact us at 661-829-7996. We are open from 9AM-5PM PST, Monday-Friday except Saturdays, Sundays and Holidays.
Thank you for shopping with us!
California state residents are subject to sales tax.