Usually delivers in 3 - 10 business days after shipment
How do product returns work?
We want your online experience to be an excellent one. If something should come up that was unexpected, you can be sure that we'll do our best to correct it or make it right. Everyone at our business has shopped online at one point or another. Your experience should always be a positive one if you shop at Pandora's OEM. If you're not sure what part you need, contact our support team and let us find the correct part for you.
Return your order in its original condition within 30 Days of the purchase date. Shipping is non-refundable. All returns will be subject to a 20% Recovery Fee. Our goal is to have our customers NOT return their items. Please contact us before you place your order so we can help you locate the correct part for your model. If there is an issue with your order, contact us first. However, if you do not need or want the items you ordered, or ordered the incorrect part for your model, you will need to follow the return procedures below and we will process your return and refund within 72 hours of receiving your return. Certain banking institutions may take 3-5 business days to post the funds back to your account.
Electrical Components: We do not allow "buy and try" on electrical control boards. All our control boards are brand new, factory tested and sealed. If you're having an issue with your control board, please contact us with your Model and Serial number so we can verify part compatibility. Installed electrical parts cannot be returned.
If the product you are returning contains any combustible or otherwise hazardous materials, please contact your shipping carrier for instructions on how to safely package and ship the product. You are responsible for compliance with all laws and regulations regarding the proper handling, packaging, and shipment of combustible materials, hazardous materials, fragile materials, materials that may leak, or anything that may cause environmental or physical harm.
If an order is returned missing parts, or is not in the original condition in which it was shipped, a refund will not be issued.
Pandora’s OEM Appliance Parts
910 Ridgely Rd., STE F
Murfreesboro, TN 37129
Tennessee state residents are subject to sales tax.