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Bucky Hottie BodyWrap - Natural Buckwheat Therapy Wrap - Mocha

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United States:
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Product Information

Description:

Heat me, hug me. Freeze me, squeeze me. Soothing body comfort filled with whole buckwheat seeds. Heats in the microwave, or chills in the freezer. Cold nights, sore muscles, aching heads and icy toes...Bucky Hotties to the rescue! Use instructions on box and on product. Premium whole buckwheat seed filling. The BodyWrap has been specially designed to be heated in the microwave or chilled in the freezer for soothing temperature therapy. It is filled with whole buckwheat seeds. Buckwheat seeds are the fruit (or achene) of the buckwheat plant (fagopyrum esculentum). The seeds posses the special property of retaining transferring heat/cold for up to 30 minutes. For Heat Therapy: Place on a clean ceramic or glass plate and microwave for 2 minutes. If not warm enough; continue heating in 10-second increments. Do not overheat, and always touch test before using. When re-heating cut your heating time in half. WARNING! Do not overheat; risk of fire! Do not heat in a conventional oven or on a stove top! For Cold Therapy: Seal in a plastic bag and place in freezer for 2 hours or more. Can be stored in freezer. Attention! Remove cover before washing. Do not wash filling. Machine wash cover cold. No Bleach. Tumble Dry Low or Spot Clean. No Iron.

Features:
  • Can be heated or chilled. Warm in microwave only. Chill in freezer. Buckwheat seeds release heat or cold slowly.
  • Machine Washable Cover
  • Size: 24" x 8"
  • Cover: 54% Rayon 29% Polyester, 17% Cotton Liner: 100% Cotton Filling: 100% Buckwheat Seeds

Specifications

Brand Bucky
Manufacturer Bucky
MPN IMP-G060HMO
Base SKU 28994
UPC 765155508022

Shipping Options:

Standard

Usually delivers in 3 - 10 business days after shipment

Return and Tax Policies

Return Policy:

All Returns are subject to a 15% Restocking Fee and must be requested within 45 days of item delivery. Fees are waived if exchanging for the same or similar item. Due to our compliance with Health and Safety regulations we cannot accept returns for Pillows, Cushions, Bedding, Supplements, Topicals, Used Braces/Supports, Inserted Products (ear, nose, mouth, etc.) or Massage Products once they are opened or used.

Exchanges

The restocking fee will be waived if you choose to exchange your item for a different size or color or for an item of equal or similar value. The product(s) returned to Pro Therapy Supplies must be in like-new, resellable condition.

Return Instructions

 All of our products are offered with free shipping. Please be aware that our actual outbound shipping cost will be deducted from your return refund. You will also be responsible for shipping the merchandise back to us at your expense.

Request an RMA number via e-mail (customerservice@protherapysupplies.com) or call 1.800.883.0368. Once you have been assigned an RMA number, it will be valid for 14 days only.
Please write the RMA number clearly on your return shipping label (if you do not have a shipping label, you can purchase one at your nearest office supply or shipping store). Affix the shipping label to the outside of the package.

** Please Note: Do not write the RMA number on any other part of the package **

We recommend sending the package via UPS, or other shipping service which will provide you a tracking number and/or delivery signature. We are not responsible for refunding or replacing a lost item without proof of delivery. We also recommend obtaining insurance for high value items for your protection.
All packages received without a pre-assigned RMA number shown on the label will be refused. If the package is damaged during shipping, or the product is not in the original packaging, it will be refused.
All claims for incomplete, defective products and/or missing accessories must be made within 5 days of merchandise being received. Please note: if the original packaging is not returned with the item, we may charge up to a 30% restocking fee.

Non-Returnable Items

Certain products cannot be returned for any reason due to our compliance with Health and Safety Laws/Regulations.

Products inserted into any body orifice (ear, nose, mouth, etc.)
Buckwheat filled products
Bedding or bed wedges/cushions
Water pillows of any kind
Used or worn braces & supports
Si-Loc - Support Ring for the SI-Joint and Pelvic Ring
Hot/Cold therapy products - heated or frozen/refrigerated
Supplements, Topicals, or Analgesics (opened or unopened - to protect customers from contamination and tampering) examples include vitamins, skin creams/lotions/sprays, hair-care products, and others items in this category
Worn or washed clothing or other wearable merchandise
Assembled Furniture and DVD/VHS media Other items, such as Theraputty, which can be contaminated with dust, skin, or hair
All heating pads, pillows, and low back cushions may be returned ONLY if the items have not been opened or removed from the sealed plastic bags. 

Damaged Item Received Upon Delivery

Note any damages on the delivery bill and have the driver sign it - acknowledging damage.
Contact customer service within 7 days of delivery at customerservice@protherapysupplies.com or call 1.800.883.0368 to start an insurance claim.
Replacement of damaged parts will be shipped to the customer at no charge.

Defective / Warranty Items

Within the US, we will issue a return label and ship the replacement item at no charge (or issue a full credit) for defective items returned within 45 days of delivery.
For International Customers, we will reimburse the customer up to $20 for the return shipping, if returned within the 45 days.

If after 45 days (but still within the warranty period), the customer will be responsible for both the inbound return shipping and the outbound replacement shipping charges.
   
If an item is reported as defective, but arrives in working condition (not defective), it will be treated as a regular return and will be subject to the same restocking fee and deduction of the shipping charges from the final refund credit.
   
There are certain items for which returns or replacements must be handled directly with the manufacturer. Please contact us at customerservice@protherapysupplies.com or call 1.800.883.0368 for details. Please Note: Warranties vary by manufacturer.

Other Disclaimers

Pro Therapy Supplies holds no claims that magnetic therapy will heal your pain. Always consult your physician before purchasing any medical equipment. 

Tax Policy:
Georgia state residents are subject to sales tax. 
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