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SoftwareMedia Information

Shop Owner Description:
Since 1997, SoftwareMedia has provided discount brand name software with a smile. We carry thousands of titles from dozens of manufacturers. We pride ourselves on customer support, with a live team here to assist you in any way. We also have a dedicated team of specialists for your volume purchases and software licensing needs. Other perks include Free Shipping, No-Hassle Returns (we pay for return shipping), and top ratings all over the Web.

Customer Service Information:
Tel: 1-800-474-1045
Hours: M–F 7:00am–5:30pm Mountain Standard Time
Email: support@softwaremedia.com

Mailing Address:
916 South Main St.
Salt Lake City, UT 84101

Shipping Information:
For your satisfaction, we offer Free Shipping on all orders. If you need expedited shipping, it's just $6 more.

Orders usually ship in 1-2 business days.

Free Shipping: 5-9 business days
Express Shipping $12: 3-5 business days

Shipping Options:

Standard

Usually delivers in 3 - 10 business days after shipment

Expedited

Usually delivers in 2 - 6 business days after shipment

Two day

Usually delivers in 2 business days after shipment.

One day

Usually delivers in 1 business day after shipment.

Return and Tax Policies

Return Policy:
Once you receive your software, you have 45 days to decide whether to keep it. If you are unsatisfied, simply call us at 1-800-474-1045 and we'll send you a pre-paid FedEx air bill within 3 business days. Then just drop the package at any FedEx drop off and we'll take care of the rest. WE DO NOT ACCEPT RETURNS ON OPENED SOFTWARE.

Tax Policy:
Utah state residents are subject to sales tax.

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Details

What is a refurbished product?
A refurbished product refers to an item that was returned to the seller or manufacturer. These items are tested for quality and verified to perform like a new product. Refurbished products also contain the original or equivalent accessories of a new product. Other retailers may refer to refurbished products as factory-reconditioned, recertified or repackaged.

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