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Comtrol DeviceMaster 16-Port Serial Hub - 16 x DB-9 , 1 x RJ-45

Comtrol DeviceMaster 16-Port Serial Hub - 16 x DB-9 , 1 x RJ-45
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Product Information

Description:

The Comtrol DeviceMaster 16-Port Serial Hub network enables up to 16 serial communications devices. When used with the included NS-Link driver software and a host PC, the DeviceMaster Serial Hub enables placement of COM or TTY ports anywhere on an Ethernet network or across the Internet. In applications where connecting legacy serial devices to a PC without software changes is a requirement, a pair of DeviceMaster 16-Port Serial Hub units can be used to create a point-to-point serial tunnel across the network that seamlessly transfers serial data via TCP or UDP socket connections.

Features:
  • Number of Network (RJ-45) Ports 1
  • Network (RJ-45) Yes
  • Serial Port Yes
  • Number of Serial Ports 16
  • Product Type Device Server
  • Manufacturer Part Number 99460-2
  • Manufacturer Comtrol Corporation
  • Product Name DeviceMaster 16-Port Serial Hub
  • Product Line DeviceMaster
  • Brand Name Comtrol
  • Package Contents
    • DeviceMaster 16-Port Serial Hub
    • NS-Link driver software
  • Ethernet Technology Fast Ethernet
  • Weight (Approximate) 6.44 lb
  • Height 1.7"
  • Width 17.3"
  • Depth 10.8"
  • Limited Warranty 2 Year

Specifications

Brand Comtrol Corp.
Manufacturer Comtrol Corp.
MPN 99460-2
Base SKU 99460-2
UPC 756727994602

Shipping Options:

Standard

Usually delivers in 3 - 10 business days after shipment

Return and Tax Policies

Return Policy:
Within 15 days of delivery, you may return items purchased from Technology Galaxy, provided they are in new condition with original packaging and accessories. Exceptions include software, memory, laptops, computer drives, HP Printers, and CPU's, which must be unopened. Canon and Panasonic Scanners, HP Printers, along with Lenovo and Panasonic laptops are non-returnable. Returns must be postmarked within 30 days of original shipment date. All shipment damages must be reported to Technology Galaxy within 7 days of delivery date, in order for a damage claim to be filed with the carrier. To return an item to our company, please follow the steps below:

1. Fill out and submit the following Returns Merchandise Authorization (RMA) Request Form: http://www.tekgalaxy.com/rma.cfm

2. After submitting the form, you will receive a confirmation message, confirming that your request was received. If you do not receive this message, your request did not go through.

3. Our returns team will email your RMA to you, which will include instructions on how and where to return the merchandise. If you do not receive an email response within 3 business days, please email us at buy@tekgalaxy.com to obtain the status, as certain email programs may treat our emails as “junk”.

Technology Galaxy does not refund original shipping charges. The returned merchandise will be credited to your original payment method. We will deduct a 15% restocking fee from your order refund, along with the original shipping charges.

If a product is deemed defective, the customer may contact the manufacturer in order to have the item replaced or serviced according to the manufacturer warranty. Should the customer decide to request a replacement from Technology Galaxy, then all return rules listed above apply, with the exception of the 15% restocking fee. Instead, Technology Galaxy will ship out a replacement once the defective item is received and processed by our returns team. If a refund is requested in lieu of a replacement, then the restocking fee reapplies.

Thank you. If you have any questions, please call us at (702) 792-2111 or e-mail us at buy@tekgalaxy.com

Tax Policy:
California, Massachusetts, and Nevada state residents are subject to sales tax.
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