Get 20% apparel with code APPAREL20
Departments
My cart
  • All Categories

trcsipi Information

Shop Owner Description:
The Right Cartridge is based in Los Angeles metro area. With over 18 years of industry experience and knowledge we offer our customers unsurpassed service. The Right Cartridge has one of the broadest products ranges of compatible imaging supplies in the industry. Our items feature a full line of color and mono chrome laser toner, inkjet, thermal fax ribbons, and impact ribbons. We also offer a vast array of name brand printers and peripheral.

Customer Service Information:
Please note we are closed on Saturday & Sunday

Tel: 1-818-993-1532
Fax: 1-818-407-0374
Email: armine@therightcartridge.com
for returns please contact: email:  armine@therightcartridge.com

Shipping Information:
We will ship within 3 to 4 business days of payment. We will ship anywhere in the 48 continental  United States. WE DO NOT SHIP TO HAWAII OR ALASKA .

Shipping Options:

Standard -
Usually delivers in 3 - 10 business days after shipment
Return Policy:
Please note we are closed on SATURDAY & SUNDAYS
THANK YOU

We have a 45 day return policy.
Before leaving us negative feedback, please contact us first so we can correct any issues you might have.

In case of a defective product or dissatisfaction of the quality of a product, please contact us within 45 days, email us at 

email: armine@therightcartridge.com or call us 1-818-922-7702. Please let us know what is wrong with the product. We can often solve the problem with some troubleshooting methods. Once verified that the product is indeed defective we will issue an RMA # and will mail or fax you a return shipping label to ship the defective product back to us. We will also ship you a replacement product right away if you so desire.  Trcsipi will bill you for advance replacement products. Once the defective product has been received at our warehouse and tested we will issue a credit. You may also just request a refund, incl. shipping charges for defective products within 45 days. 
 
In case of non-defective returns the procedures are the same as for any other return. All non-defective products returned have to be in re-sellable condition, including all the original packaging and will be subject to a 25% to 30 % restocking fee. Non-defective items may be returned within the 45 day warranty period.
We will not accept returns on product/items that were ordered incorrectly and have been opened/removed from original packaging , they are no longer resellable. 
All products that have been opened and/or removed from it's original packaging are non-returnable, the are no longer resellable.

We thank you in advance for your cooperation

Please note we are closed on SATURDAY & SUNDAYS
THANK YOU

Tax Policy:
California state residents are subject to sales tax.