Rakuten User Reviews

Keeping our members happy is a top priority here at Rakuten! That’s why we’re so glad that many of you have taken the time to give us reviews. Check out the feedback posted by our members through TrustPilot, an online review community.

Rakuten members love to share their honest experiences, because they’re the folks who know us best. They will be the first to tell you that Rakuten is a legit way to get Cash Back on your purchases, plus coupons and promo codes on thousands of products and services you use every day. Rakuten members’ reviews have said our member services representatives help with any concerns you have, with the goal of resolving issues quickly and easily. Then there are the members who simply want everyone to find out what they already know — that Rakuten is an easy and legit way to find everything you need and earn Cash Back when you shop at more than 3,500 of your favorite stores. Some of our members have been with Rakuten for years, and they’ll tell you they always shop through Rakuten because they’re excited about saving a ton of money and getting that Big Fat Check every quarter.

Check out our ratings and reviews to see what actual Rakuten members have to say about us. We’re thankful that these members have taken the time to let us know how they feel about using Rakuten. If you’re not yet an Rakuten member, join for free today to get $10 to spend any way you like and start earning Cash Back on all your purchases. Then leave Rakuten a review to let us know how we’re doing!