Booking a Reservation With Rakuten Hotels
Earn Cash Back on your travels by booking through Rakuten Hotels. You can book a hotel reservation with Rakuten Hotels exclusively online.
Paying for your booking
Full payment with a credit or debit card is required at the time of booking a reservation. This guarantees your reservation until the check-in date, though some hotels require you to pay a deposit within 72 hours of booking your reservation.
We accept the following credit cards:
- American Express
Rakuten Hotels charges for your reservation will appear on your payment card statement as “Travelscape LLC” or “Vacationspot SL.” We do not offer the ability to split your payment over multiple cards.
Foreign currency considerations
Rakuten Hotels will process your payment in United States dollars (USD). For any transactions tendered in a foreign currency at the hotel, your credit card company may charge additional fees. Check your credit card’s terms and conditions for more information.
Some cities charge a hospitality or tourism tax. Hospitality taxes are not included in the price displayed in Rakuten Hotels search results, but all taxes will display on the payment page and are included in your total price.
Canceling your booking
You can cancel for a full refund before the hotel’s cancellation deadline. Be sure to review each hotel’s cancellation policy before booking a reservation. Some rates are fully refundable, while others are partially refundable or nonrefundable. Rakuten Hotels cannot assume responsibility for penalties associated reservation cancellations.