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How In-Store Cash Back Works

You can earn Cash Back shopping in person at select stores, just like you do online.

Here’s how to get started with earning In-Store Cash Back:

  1. Add a credit card to My Wallet.

    You can earn in-store Cash Back with VISA, Mastercard and American Express.

  2. Add the offer to your card.

    Offers can only be used on a single purchase and are usually active for 45 days. Make sure to check offer details to see when the offer expires. The offer must be added to your credit card before making a purchase.

  3. Go to the store and shop!

    In-store Cash Back is only available for physical purchases made at the store. If you place an online purchase and pick up in-store, you will not earn in-store Cash Back.

  4. Pay with the same card to earn Cash Back.

    Use the same card you added the offer when you’re checking out at register.

    Note! If you use a debit card, select “Credit” when paying. This means you won’t have to enter your PIN, but you’ll probably sign a receipt. This is the only way we can make sure you get Cash Back when using a debit card.

Tips for maximizing your In-Store Cash Back:

  • Relink the store offers after you shop. Added offers are valid for one purchase only.
  • Easily use our App to add an offer right in the store! You’ll also be able to access Cash Back on dining (only available in app). Learn more by visiting our dining section.
  • Once you have our App, make sure push notifications are turned on so you’ll be alerted to exclusive in-store Cash Back deals near you.

Getting your In-Store Cash Back

Just like online Cash Back, in-store Cash Back must be confirmed by the store. This could take a few hours or a few days. Once the store confirms your purchase, you’ll see the Cash Back in your account. We’ll also send you an email letting you know your Cash Back is on its way.

Card safety and security

We take your privacy and security very seriously. Your credit card data is safely stored in a secure, encrypted environment that has been certified as compliant by the Payment Card Industry Security Standards Council (PCI). You can learn more about PCI compliance at https://www.pcisecuritystandards.org. For more information on how Rakuten handles your private information, please see our main Privacy Policy and the In-Store Cash Back Terms & Conditions.

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