Refer-A-Friend Program FAQ
What is the Refer-A-Friend Program?
Rakuten offers rewards to our members for spreading the word about earning Cash Back. If someone you refer signs up for Rakuten and makes a qualifying purchase, you can both earn a reward! The purchase requirement and reward amount can vary, but the most current promotion can always be found on the Refer-A-Friend page.
How does the program work?
Rakuten members are each assigned a unique link, which can be found by signing in to Rakuten and visiting the Refer-A-Friend page. Simply send your link to friends via email, text or social media. If they sign up via your link and make a qualifying purchase, you both earn your reward.
What do my friends need to do?
For you to qualify for your bonus, your friend has to:
- Sign up for Rakuten using your unique link or by providing the email used on your Rakuten account when they sign up. (This is how we’ll know who sent them!)
- Make a minimum purchase that qualifies for Cash Back within one year of signing up.
When will I receive my bonus?
Generally, you can expect to receive your referral bonus within 60 days of your referral’s qualifying purchase.
Can I see my activity?
To see if your friends have signed up and/or qualified you for a reward, visit “Your Referral Activity” at the bottom of the Refer-A-Friend page.
How many friends can I invite?
The more, the merrier! You can invite all the friends, family members and coworkers you know. Who doesn’t love Cash Back? However, please be aware that in order to receive credit, members have to be new to Rakuten.
Will my friends receive unsolicited emails?
We respect your friends’ privacy and will only send email invitations to them at your request. Once your friends join, they’ll be able to adjust their email preferences.
What are the changes to the Refer-A-Friend program for members in Korea?
As of November 9, 2018, the Rakuten US Refer-A-Friend program will no longer be available in Korea. Friends who click on your referral link will be taken to sign up for Rakuten on the Rakuten Korea site. Your referral link can no longer be used for inviting friends to Rakuten US. Don’t worry: Your existing Rakuten US referral bonuses won’t be affected.