How can we help?

Chrome

To uninstall, hold down the control key while you select the Button (or right-click on it), then select Remove from Chrome.

If you don’t see the Cash Back Button, enter chrome://extensions in the address bar and press return. Find the Rakuten Cash Back Button and select Remove.

Edge

To uninstall, hold down the control key while you select the Button (or right-click on it), then select Remove from Microsoft Edge.

If you don’t see the Cash Back Button, select the three dots (Settings and more) in the upper-right corner and select Extensions. Find the Rakuten extension and select Remove.

Firefox

To uninstall, enter about:addons in the address bar and press return. Select the three dots next to the Rakuten extension, then select Remove.

Safari

To uninstall, select Safari at the left of the top menu bar. Select Preferences and go to the Extensions tab. Select the Rakuten extension from the menu on the left, then select Uninstall.

If a pop-up appears telling you to remove the Rakuten Cash Back application, select Show in Finder and make sure Safari is closed. In the folder that appears, drag Rakuten Cash Back into the Trash.

Have ideas for how to improve the Cash Back Button? Send us your feedback and questions!