Staff Secrets: Caitlin Longwood

Staff Secrets: Caitlin Longwood 3

In our “Staff Secrets” segment, we share faces and habits of the people who bring you Ebates and The Smart Shopper. For our first feature, we spoke with Caitlin Longwood, the voice of Ebates social media and ninja-level Ebates expert.

What’s your day job?

Social Media Manager at Ebates and instigator of office nerf gun wars. I take both extremely seriously.

Do you have a hidden talent?

I’d say crafting and DIY. I’m into decorating my home on a budget and pretending I’m on my own HGTV show.

How long have you been a member of Ebates?

3 ½ years.

How much Cash Back have you earned?

$1367.52. No judgement! I like shopping. 🙂

What’s the last thing you bought?

I treated myself to a delightful massage through Groupon. I couldn’t pass up such a good deal!

Do you have a favorite store?

ASOS is my everything.

Favorite article of clothing?

It sounds kind of gross, but I have a pair of white Converse sneakers that are at least 10 years old… I’m very attached to them, and I like the worn-in look.

What’s the most money you saved on a single thing?

There was a sale at Kohl’s where all Nike gear was 25% off. Kohl’s was also offering Double Cash Back that day. I was able to stack the sale, the Kohl’s Cash and the 6% Cash Back to save over $50. Whenever I get Cash Back I feel less guilty about splurging a little on myself.

What’s the one tip you’d tell people about using Ebates?

Use the Cash Back Button! We have so many stores, sometimes even I’m surprised when a store is available on Ebates, and I work here. I have the button installed on my browser, so when I shop, it lets me know if there’s Cash Back available. The other cool thing is that it automatically tries out coupon and promo codes and then adds them to my shopping cart without me doing anything. It takes away that FOMO when I see an empty “promo code” box on a website. I don’t have to Google forever to find one.

What something you wish you could get Cash Back on?


OK, last one. If you could have any one superpower, which would you choose?

Teleportation—think of all the money & time saved on travel!


Related Links:
How Ebates Works
Macy’s Coupons
Puma Promo Codes
Discounts on Jewelry


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  1. Geraldine Becher

    It doesn’t allow Hulu to use it on your mobile devices. Bummer!

  2. Kohl’s is the store I use the most and for months I have had the problem that it won’t let me use ebates I keep getting a forbidden message pop up I’ve asked about this before but has not been fixed just placed two separate orders for quite a bit when Kohl’s was at 6% and didn’t get it to work either time. Very frustrating

  3. Candy Bouknight

    My biggest need is to remember to shop(and oh man do I love to shop!!!) through the Ebates app. I can never remember to use the Ebates App. Is there any reminder alarm to remind me to go to Ebates to shop? Ive only used Ebates for 4 months. I started just before Christmas ’16, I welcome any ideas you have. Help!!!

    • Swapna Dhamdhere

      Hi Candy, there are a few work arounds for your phone. If you enable push notifications on the app, you’ll get notifications for various things including your favorite stores having higher Cash Back, an In-Store Cash Back merchant in your vicinity, etc. On desktop, if you install the Ebates button, you’ll never miss Cash Back again 🙂 It notifies you when a store has Cash Back and prompts you to activate your shopping trip so you don’t have to remember to go to every time. Hope this helps!

  4. I have a silly question ??? I lost my last ebates check. I wasn’t much this time. Sorry ? Is there anyway I can get it replaced?

    • Swapna Dhamdhere

      Hi Patti,

      Sure! Please email so we can verify account and get it sorted out for you. Hope this helps!

  5. Tara Michael

    Does it really work